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CUSTOMER REVIEWS

We know how brilliant our rugs, mats and runners are and how super helpful and efficient our Hug Rug Team are, but don't just take our word for it, see what our customers have been saying....



WE'RE DELIGHTED

I just wanted to let you know that we're delighted with both the outdoor and indoor rugs. Our new motor home now has a very classy interior and we'll be able to keep it clean with the help of the outdoor mat.
Fiona - July 2019

WONDERFUL SERVICE

My rug was delivered today and fits absolutely perfectly, no ‘adjustments’ required. Only shame is that the dogs came in with rather muddy paws so it has definitely been ‘initiated’. Thank you for wonderful service.
Sarah - May 2019

BRILLIANT CUSTOMER SERVICE

What brilliant customer service! Thank you so much for covering the return and for sending through the return labels so quickly.
Diane – May 2019

FANTASTIC

I have received the parcels - thank you so much, they are fantastic.
Becky – April 2019

PERFECT

They have arrived and are perfect!
Sue - June 2019

I LOVE IT

It’s arrived and I love it! Thank you!
Teresa – June 2019

PERFECT

Just to let you know that the two rugs arrived safely this morning as promised and they are perfect!
Mary – May 2019

REMARKABLE CUSTOMER SERVICE

I really appreciate the remarkable customer service that you have provided.
Tim – March 2019

RECOMMENDATION

A big positive recommendation for Hugrugs!
Pippa – June 2019

SPEEDY SERVICE

Order has arrived safely – and it’s just what I wanted!
Thank you for the speedy service.
Sally – November 2018

VERY IMPRESSED

Very impressed by the rugs and the swift response to my query. I will be buying from Hug Rug again.
Andrew – February 2019

EXCELLENT CUSTOMER SERVICE

Excellent customer services.  I will certainly be recommending Hug@Home.
Charlotte – February 2019

DELIGHTED

Just received my order of two mats and a throw and wanted to say how delighted. I am with everything. Thank you very much.
John – November 2018

HAPPY CUSTOMER

Plain stone rug has arrived this morning as planned, is just as required and already in situ looking very perfect indeed. Thank you, lovely customer service ladies and lovely practical product too. Thank you, happy customer.
Juliet – June 2018

TROUBLE-FREE SERVICE

I appreciate the efficient and trouble-free service.
Sarah – Jan 2019