We know how brilliant our rugs, mats and runners are and how super helpful and efficient our Hug Rug Team are, but don't just take our word for it, see what our customers have been saying....
SUCH A SUPERB COMPANY
I have to say I just love how efficiently you all work at Hugrug. Such a superb company!
Tanja – September 2019
CUSTOMER SERVICE IS EXCELLENT
Just wanted to thank you for resolving the problem with my rugs. I received the new ones this morning and they are perfect. Your customer service is excellent, and you are a credit to the Hug Rug company.
Anne – September 2019
BETTER THAN ANY OLD DIRT TRAPPER
A brilliant product and although we haven’t had our original hugrug long. My wife and I are very impressed with it and think it is shaping up to be better than any other dirt trapper rug that we have ever had.
David & Karen – September 2019
I just wanted to let you know that we're delighted with both the outdoor and indoor rugs. Our new motor home now has a very classy interior and we'll be able to keep it clean with the help of the outdoor mat.
Fiona - July 2019
My rug was delivered today and fits absolutely perfectly, no ‘adjustments’ required. Only shame is that the dogs came in with rather muddy paws so it has definitely been ‘initiated’. Thank you for wonderful service.
Sarah - May 2019
BRILLIANT CUSTOMER SERVICE
What brilliant customer service! Thank you so much for covering the return and for sending through the return labels so quickly.
Diane – May 2019
I have received the parcels - thank you so much, they are fantastic.
Becky – April 2019
They have arrived and are perfect!
Sue - June 2019
I LOVE IT
It’s arrived and I love it! Thank you!
Teresa – June 2019
Just to let you know that the two rugs arrived safely this morning as promised and they are perfect!
Mary – May 2019
REMARKABLE CUSTOMER SERVICE
I really appreciate the remarkable customer service that you have provided.
Tim – March 2019
A big positive recommendation for Hugrugs!
Pippa – June 2019
has arrived safely – and it’s just what I wanted!
Thank you for the speedy service.
Sally – November 2018
Very impressed by the rugs and the swift response to my query. I will be buying from Hug Rug again.
Andrew – February 2019
EXCELLENT CUSTOMER SERVICE
customer services. I will certainly be
Charlotte – February 2019
received my order of two mats and a throw and wanted to say how delighted. I
am with everything. Thank you very much.
John – November 2018
Plain stone rug has arrived this morning as planned, is just as required and already in situ looking very perfect indeed. Thank you, lovely customer service ladies and lovely practical product too. Thank you, happy customer.
Juliet – June 2018
appreciate the efficient and trouble-free service.
Sarah – Jan 2019